Compliance Center

BuyerReact is a marketplace for paid product research conversations — not procurement influence. These rules apply to every vendor and participant on the platform, and exist to protect participants from exploitation and employers from leakage.

Allowed

• Structured product feedback and discovery sessions

• Messaging, workflow, and category research

• Persona and buyer-journey interviews with non-prospects

• Compensation as cash, charity donation, or professional development credit

Prohibited

• Payment in exchange for purchase, recommendation, or vendor selection

• Sharing confidential employer information, internal documents, or pricing

• Sessions tied to an active RFP, procurement evaluation, or buying committee

• Misrepresenting authority to buy or to introduce

• Participation by government, regulated healthcare, or financial-regulated employees without explicit policy clearance

NDAs & confidentiality

Every paid session is covered by BuyerReact's Mutual Research NDA, which both vendor and participant accept at booking. It is purpose-limited to the research conversation itself.

What the NDA covers

• Vendor → participant: unreleased product plans, roadmap, pricing models, and any pre-launch materials shown during the session.

• Participant → vendor: the participant's identity, employer, opinions, and the contents of the conversation. Vendors may publish aggregated, de-identified insights only.

What the NDA does NOT cover

• Information the participant is already prohibited from sharing by their employer (trade secrets, internal financials, customer data, source code, security details). Participants must not disclose these regardless of the NDA — the NDA is not a license to leak.

• Public information, or information independently known to either party.

Vendors requiring a custom NDA must request it before the session is booked. Participants may decline any session that introduces additional legal terms after booking.

Anti-exploitation safeguards

Paid research can be misused to extract free labor, sales access, or proprietary information from a participant. BuyerReact enforces hard limits to prevent this.

• Time is capped and paid. Sessions cannot exceed the booked duration. Vendors who request "just five more minutes" are in violation; participants are paid for the full booked slot regardless.

• No unpaid follow-ups. Vendors cannot use the session to schedule unpaid calls, demos, or pilots. Any continued engagement must be a new booked session with its own payout.

• No deliverables. Participants are paid for their experience and opinions — not to produce documents, designs, code, or reviewable work product.

• No prospecting. Vendors may not contact participants outside the platform, add them to marketing lists, or pitch them after the session. Detected violations result in vendor suspension and a full refund of the participant's payout.

• Right to end early. Participants can end a session at any time for any reason — including discomfort, off-topic pressure, or requests for restricted information — and still receive full payment.

• Disallowed-employer exclusions. Participants set categories of vendor they will not take sessions from (competitors, current employer, etc.) and our matcher honors them.

• Power asymmetry checks. When a participant's seniority is materially lower than the vendor's evaluator request, we flag the match and disclose the dynamic to both parties before booking.

Participant responsibility

You are responsible for following your employer's policies on outside engagements. If cash compensation is not allowed, select a charity or professional-development payout. Disclose any active vendor evaluation conflict before accepting a session, and never share information your employer classifies as confidential — even if asked.

Vendor responsibility

You agree not to use sessions to influence purchase decisions, request confidential information, or pursue participants in your active sales pipeline. Our AI guardrails scan campaign content and session notes for restricted language and require rewrites. Repeat or severe violations result in account suspension and forfeit of escrow.

Audit trail and disputes

Every session has a structured record of feedback from both parties. Either party may raise a dispute within 7 days; payment release is gated on dual confirmation. Admins review flagged sessions and high-risk campaigns. Participants who report an exploitation attempt in good faith are always paid in full, even if the vendor disputes.